SE - Underwriting, Training & QA (Sharia)

Job Responsibilities:

• Ensure Quality Assessment for New Business and Alteration Underwriters are done based on Underwriting Standard Operational Procedure or Underwriting Manual Guidelines and well documented
• Ensure that Quality Assessment Tracking report are completed for each user and meet the target
• Ensure the exam time and cases are ready for all underwriters level and set up timely for new business underwriters annually
• Perform Process Analysis for Underwriting Quality assessment Result and exam result to monitor summary of comment, Performance score and classification
• Provide quarterly performance report to share with Managers
• Provide Final report on presentation and prepare & provide QA Underwriting reports
• Ensure all the assessment result and feedback to be filled on time
• Ensure Monthly Quality Assessment Result is quarterly sent for Audit Purpose
• Ensure all report needed by internal and/or external is delivered within the agreed time and meet the requirements
• Handle the monthly compliance checklist report & ensure Internal Incident Report
• Ensure others audit and compliance finding report are recorded well and follow up properly
• Do back up underwriting process
• Analyze breaching limit report properly
• Coach and ensure team member attends / passes trainings / exams Required
• Monitor team by having productivity, errors and turn-around time report
• In difficult cases where problems are unsolved by team, ensure quick and justifiable solution is given

Job Qualifications:

• Minimum 4 years experience in New Business/underwriting in life insurance industry
• Has the experience in as Underwriter in the past, has the min. 4 years experience as QA and Training for Underwriting
• Bachelor's degree from any disciplines
• Having good business process sense & good sense of risk selection
• Sufficient IT and IT related knowledge
• Good problem-solving skill
• Action-oriented and customer oriented
• Good command in English
• Computer literate: word, excel, visio and power point applications
• Holding AAJI or FLMI certificates