Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Indonesia and do not require TikTok's sponsorship of a visa.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo Never. Courage Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
What will I be doing
- Quality inspection of evaluated data and daily tasks of specialists.
- Localize the policies, be responsible for policy training, and align the policy updates.
- Conduct calibration meetings with the team in the appeal process: analyze different cases, record and evaluate their performance, offer solutions and suggestions for the current problem to help the team improve the accuracy rate and alignment.
- Work closely with R&D (Research and Development) and PM (Product Manager) in order to provide feedback on data quality.
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
- Parts of this role will require supporting other products within the ByteDance suite. ByteDance is TikTok's parent company, whose mission is to inspire creativity and enrich life.
Qualifications
Minimum Qualifications:
- 1 year of experience in quality assurance, data delivery process, or data evaluation.
- Possesses professional experience in companies related to AI, search engines, social media platforms, or related models.
- Fluency in English and Bahasa Indonesia is required. English will be utilized as the primary language for work, while Bahasa Indonesia will be used for market-specific communications.
- Knowledge of common data management/office software.
- Knowledge about AI or related models and familiarity with social media platforms.
Preferred Qualifications:
- The applicant has completed a Bachelor's degree.
- Those majoring in journalism, literature, mathematics, computers, medicine, law, and economics are preferred.
- Demonstrated experience in cross-functional work and collaborations with international teams is beneficial.
- Understanding of the market's culture and familiarity with the Internet usage patterns of the market's users is preferred.
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
