Senior Associate Vendor Management Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

Vendor Relationship Management

• Develop and maintain positive relationships with external vendors, fostering open communication and collaboration

• Create and implement the overall business strategy for their vendors business including managing vendor negotiations

• Manage selection through strong vendor relationships, including assessing market procurement conditions, recommending terms, and implementing procurement strategies

• To assist in the management of procurement, vendor relationship management and adhering to regulatory and corporate policies and guidelines

• Conduct regular reviews of vendor services to perform due diligence on vendors

• Regularly conduct vendor performance reviews and monitor key performance metrics to ensure adherence to service level agreements (SLAs) and quality standards

• Collaborate with vendors to identify areas for improvement and implement corrective actions as needed

Vendor Risk Management and Outsourcing

• In partnership with BUs for any sourcing process associated with the outsourcing initiative

• Facilitate vendor assessment and registration to ensure due diligence is conducted and approvals are in place before the vendor on boarding

• Provide support to BUs on Risk Assessment including the screening checks and Due Diligence Questionnaire process

• Review the result of Risk Assessment and Vendor Due Diligence Questionnaire submitted to determine the Engagement level risk

• Maintain an updated register of the onboarded vendors, required documentations and due diligence evidence in compliance to regulatory requirements

Contract Management

• Review, negotiate, and finalize vendor contracts, ensuring alignment with company policies and legal requirements

• Monitor contract expiration and renewal dates, initiating the contract renewal process in a timely manner

• Work with legal and procurement teams to address contract-related issues and ensure compliance with terms and conditions

Performance Optimization

• Analyze vendor performance data to identify trends, patterns, and opportunities for process improvements

• Collaborate with internal stakeholders to develop and implement strategies to enhance vendor performance, streamline processes, and drive efficiency

• Recommend and implement best practices to optimize vendor relationships and maximize value

Requirements

• 5-7 years of relevant experience within the e-commerce sector in procurement, outsourcing and vendor management

• Bachelor's degree in Business Administration, or a related field. Master's degree is a plus

• Knowledge of Excel and extracting data through varied reporting tools in order to drive and influence business decisions

• Strong negotiation and contract management skills

• Analytical mindset with the ability to interpret and leverage data to drive decision-making

• Excellent communication (both written and oral)

• Excellent interpersonal skills to communicate effectively at all levels with a strong adaptability into a dynamic environment

• Thrive on challenges in a fast-paced environment where quality and speed are of essence

• Attention to detail and strong organizational abilities

• Drive initiatives for streamlining processes and procedures on relevant subjects

• Familiarity with relevant industry regulations and compliance standards

• Ability to manage multiple projects, prioritize workload, initiate projects to create new efficiencies and effectively manage time while meeting deadlines

• Project management experience is a plus