Posting Description:
Senior Client Services Executive, Premium and Prorata
We're hiring! We are looking for a Senior Client Services Executive, Premium and Prorata to join our Reinsurance business in Jakarta, Indonesia.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
Premium support duties (FAC)
Meet all role SLA's in relation to Premium e.g. Contract finalisation, revenue scheduling, required premium document transmission
Verify contract terms and accounting structure in GRiDS, as entered by the Sales team against FAC contract
Ensure all necessary information is included for renewal, collating erroneous / missing FAC information in ACM; notify the team leader to enable targeted training of colleagues
Review premium calculation to ensure accuracy and prompt processing
Perform processing of premium closing (invoicing) with efficiency and accuracy
Liaise with Business Partner/broker/finance for any premium booking, processing or collection queries
Escalation of queries as required, to Client Relationship Manager and Team Leader.
Ad hoc Duties for Premium/Pro-rata (Treaty) & Premium (FAC)
Actively engage with Credit Control colleagues for the efficient collection of balances
Actively engage with Regional Client Services team to ensure alignment to Global Standardization and Best Practices
Manage stakeholders through presentation of facts and data as well as relationship building
Any other duties as required by the management
Business travel as required.
Candidate Requirements
Preferably 4 years of experience in the Treaty or Facultative area within the insurance or reinsurance industry
Excellent English (written, verbal)
Ability to deliver under pressure in a high intensity and fast paced multinational environment i.e. meet very tight timelines ranging from 1-3 day turnaround
Excellent interpersonal and communication skills (both oral and written) with the ability to work with internal and external stakeholders at all levels within Indonesia and globally (active listening, purposeful communication & flexibility)
Excellent organization, prioritization and time management skills
Functional knowledge and understanding of the market, legal and regulatory environment
Excellent attention to detail, and ability to work independently and efficiently
Professional demeanour and collaborative team player
Negotiation Skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [Confidential Information]
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