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BASF

Senior Customer Service Officer

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

Position objective:

  • To enhance customer satisfaction, ensuring customer needs are fulfilled as per business strategy.
  • To be customer facing, providing customers differentiated SCM services as per business strategy.
  • To manage Order-To-Cash processes and KPIs e.g., order management, delivery management, billing management, and handle customer complaints, etc.
  • To actively participate on OTC improvement projects as assigned.

Qualifications :

  • Bachelor degree from any major
  • Min. 2 years experiences in the role of Customer Services / Supply Chain / Sales Admin
  • Familiar with SAP and supply chain business process is a plus
  • Strong interpersonal communication, analytical and decision making
  • Fluent in English

More Info

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Date Posted: 29/05/2024

Job ID: 80215717

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BASF
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