We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior QA Technician to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
Ensure that all remote technicians are punctual with proper attire to maintain a professional appearance during job assignments
Conduct quality checks remotely by leveraging mobile video calls
Troubleshoot issues encountered during remote site operations
Prepare detailed reports summarizing the QA activities performed for management review
Identify training needs for remote technicians
Conduct training and refresher sessions to enhance their skills and knowledge
Ensure a comprehensive understanding of the full fleet management product offering
Familiarize yourself with the technology stack to effectively support remote operations
Requirements:
Candidate must possess at least Vocational course, Diploma in Automotive, Electrical/Electronic, Mechanical or equivalent
At least 3-5 Year(s) of working experience in the related field is required for this position
Experience/Knowledge of Electronics and Automotive aftermarket product installations (Telematics/Sound Systems/Immobilizer etc.)
Experience/Knowledge of Electrical/Mechanical repair of Automobiles and/or Heavy vehicles; (Electrical wiring repair, Faulty Finding and Mechanical Repair etc.)
