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MR DIY Indonesia

Service Ambassador Senior Executive (Samarinda)

MR DIY Indonesia
Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 5-7 Years
Samarinda, Indonesia
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Job Description

Responsibilities

  • Visiting stores 5 stores per week / 1- 2 stores per day ( depending on distance )
  • Briefing internal staff every day in all briefing shift.
  • Training the Staff at the store ( related customer service if needed )
  • Regularly briefing (Morning or afternoon briefing)
  • Greeting and serving the customer during half day at the store
  • Responsible to checking all the tolls and infrastructure at the store (creating convenience ambience to customers)
  • Handling complaint at the store ( if any, during visiting the stores )
  • Creating weekly report
  • Analyzing customer shopping trend, preferences, and all data, through surveys
  • Doing a mystery shopper

Requirements

  • Min. Bachelor Degree of any major
  • Min. 5 years experience in retail / customer service / service ambassador / operation / marketing
  • Willing to work in shifting hours in the stores include Saturday / Sunday
  • Willing to be placed at Samarinda
  • Great communication and interpersonal skills
  • Customer Service excellence oriented

More Info

Industry:Other

Function:Retail

Job Type:Permanent Job

Skills Required

customer service
Marketing
Interpersonal Skills
communication

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Date Posted: 20/10/2024

Job ID: 97093101

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