About Jagofon:
We are an early-stage startup (pre-Series A), and Indonesia's first marketplace specializing in second-hand smartphones. Our vision is to empower every Indonesian with high-quality, sustainable, and affordable technology. Join our Cause and help us advance the Circular Economy!
Jagofon's operations are focused on Indonesia and help bring sustainable change to the country:
Reduction of electronic waste
Each device we sell is one fewer device that ends in a landfill. Did you know that each smartphone contains toxic chemicals that can leak into the environment, find their way back into our bodies, and lead to serious health issues such as DNA damage and cancer By reducing electronic waste we can save lives.
Help to fight climate change
When you use a preloved smartphone, 16 kg of CO2 emissions needed to manufacture a new one are avoided!
Support Indonesian businesses and empower Indonesian consumers
By buying from Jagofon our customers support many local businesses, not multinationals, and they enjoy 100% functional devices at highly discounted prices!
The profile that we are interested in will also share the following values:
- Customer obsession- You shall always start with the customers and work backward from there to deliver the highest value and level of service to them. You shall work vigorously to earn customer trust.
- Taking ownership -You shall be accountable and show drive and initiative.
Responsibilities:
- Recruit, Train & Supervise a network of partner resellers in the second-hand smartphones industry, including large industry players (suppliers, distributors, brands, manufacturers, repair centers, as well as strategic alternative sources of supply) and multiple independent retail stores
- Secure access to an inventory of second-hand smartphones (all brands, multiple models), negotiate competitive pricing, and consolidate inventory management with key partners
- Secure B2B collaboration agreements for the supply of second-hand smartphones, targeting firms with large numbers of employees
- Strategically define the product mix for key B2B clients, in collaboration with Jagofon suppliers
- Define, continuously optimize, and enforce the rigorous application of internal and external operational processes in liaison with the Tech team
- Oversee the quality control process for all products and the testing of second-hand devices, using a high-quality specialized software
- Oversee the fulfillment of customers orders and the management of customers complaints in liaison with partner resellers, coordinate and oversee the logistics, invoicing, and vendors payment processes
Requirements:
Education:
- 2-4+ years of study in a technical field (electronics/IT, computer sciences, etc.)
- Graduate from a leading Indonesian or Foreign University or demonstrated technical expertise in consumer electronic devices
Experience:
- 5+years of experience in the smartphones/consumer electronics industry and/or in the Indonesian e-commerce space, in a sourcing/trading/operational/sales role: you have a deep understanding of the industry, you know the key players, have a wide industry network at a senior level, and know where and how to secure access to high-quality second-hand smartphones
- You are a leader with management experience or potential and have the desire, energy, and capability to grow with the business and help scale a promising startup. You are an overachiever who is not afraid of diving into the trenches to get things done.
- Previous work experience at a startup is a plus.
Strengths/Skills
- A fast learner who loves technology
- You are extremely well organized, strategic, have a strong ability to execute and a solid discipline to enforce operational processes
- You are very analytical and systematically use data to drive operational improvements
- Hard-working, reliable, independent, creative, honest, and trustworthy
- Good interpersonal skills
- You believe in a culture of transparency, performance, and operational excellence
- Proficient in MS Excel/Google Sheets data analysis skills a plus
- Must be able to communicate in English
We want someone who believes in our mission and is comfortable working in an early-stage startup to help us build it to scale. If you seek a 9 - 5 job or perks from big corporations, DO NOT APPLY! :)
Competitive remuneration and incentives for the right candidate.
