Student & Academic Services Coordinator - DLI Bandung

BACKGROUND

As part of its commitment to deliver education to more students in more parts of the world, Navitas has joined with Deakin University (AU) and Lancaster University (UK) in an innovative partnership to manage and operate a new joint university campus in Indonesia.

Bringing together a combined reputation for world-leading education and research, and extensive experience in international education, the Deakin University Lancaster University Indonesia campus will deliver the highest quality, affordable educational opportunities to Indonesian and international students, while also working to support the education, research and human capital priorities of the Indonesian Government. It will also advance Indonesia's reputation as an appealing international education destination.

The Deakin University Lancaster University Indonesia (DLI) campus will open to students in September 2024, offering five dual undergraduate programs in the areas of Business and Information Technology. The dual degree programs combine subjects from undergraduate programs at both universities, enabling students to achieve two individual degree qualifications (two testamurs) in just three years of undergraduate study. The campus will also offer ELICOS courses and a one-year foundation year as a direct pathway to the three-year undergraduate programs.

The Indonesia campus will be located in Bandung, West Java, which is recognised as an important and vibrant location for higher education in Indonesia. Students and teachers will be part of a thriving education community attracting diverse student cohorts from across Indonesia and globally.

Navitas as a Global Education provider will lead the operational delivery of the campus, building on its existing partnerships with both universities.

ABOUT THE ROLE

The Student and Academic Services Coordinator is responsible for providing high quality administrative and student support services to the Deakin University Lancaster University Indonesia (DLI) campus across a broad range of academic, student services and administrative functions.

The position acknowledges the interdependence of academic and student related matters, the importance of student facing activities and back-office administration and coordination, as well as the need for areas of specialisation across academic and teaching and learning matters.

The position involves a wide range of activities; the designation of which will be subject to campus requirements and may change over time according to the scale of the campus.

The person we seek must have the following:

• Relevant qualifications and demonstrated work experience OR significant work experience within the education industry or related area, including experience in the Indonesian education system
• Demonstrated ability to meet deadlines and deal with competing priorities
• Excellent attention to detail, including proofreading and editing skills
• Demonstrated ability to relate well to students, professional and academic staff
• Ability to independently resolve routine problems and issues
• Sense of responsibility and commitment to education
• Digital literacy and experience (e.g. student information systems or databases, learning management systems, or customer relationship management systems)
• Excellent communication skills

Desirable:

• Work experience in higher education sector, preferably in a commercial setting
• Demonstrated conversational fluency in English and Indonesian

HOW TO APPLY

If you would like to apply, please submit your resume in English including a brief outline of your skills and experience as they relate to the role.