Telematics-IoT Helpdesk

PT Sumber Mas Autorindo was established with the vision of developing electronic products that are environmentally friendly and aligned with automotive demands in Indonesia. In order to develop the company, PT Sumber Mas Autorindo requires a workforce that is skilled and competent in their fields.

Responsibilities :

To supports telematics systems by resolving GPS and fleet management issues, requiring technical expertise, industry knowledge, and communication to ensure efficiency.

Qualifications:

1. A bachelor's degree in information technology, computer science, or a related field is preferred.
2. Experienced in the telematic system is strongly recommended.
3. Proven experience in a helpdesk or technical support role.
4. Familiarity with ticketing systems and a track record of efficiently resolving support issues within specified timeframes.
5. Strong communication skills for assisting non-technical users.
6. Proficient in Microsoft office especially Microsoft Excel
7. Proficient in English (both written and verbal) in a professional manner
8. Willing to be placed in Cikarang