Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo Never. Courage Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
About the team:
Planning & SII function at GTL handles analytical planning to provide business with pragmatic Sales and Operations Plans, along with business insights and strategic initiatives to support the topline and bottomline improvement across the company. In this pursuit, the team works with cross-functional stakeholders- DT Enabler, Fulfillment, and Delivery to gather the inputs in the form of data and information, and generate the plans and insights with required accuracy.
- Lead the Planning and Strategic Insights teams across GTL
- Integrated Business Planning for DT 1P and Consumables
- Strategize roadmap for design, implementation and scale-up of end-to-end Integrated Business Planning in line with the vision and growth plan of the organization
- Create the strategic plan for end-to-end integrated planning based on evolving business plans and market dynamics
- Contribute or strategic leadership by helping formulate and drive the vision of organization from the planning perspective ensuring continuous improvement to buyer, seller and internal stakeholder experience
- Formulate overall optimal future state of Integrated Planning leveraging best practices and innovative solutions
- Evaluate internal processes and procedures to support integrated planning
- Build the IBP capability at GTL, ground up. This will include Demand Planning, Supply Planning, Control Tower, Performance Management & MDM capabilities
- Develop Integrated Business Planning organization that will drive the Integrated Business Planning for all businesses across organization
- Develop the supply chain planning capabilities across process, tech solutions and people
- Define and establish key performance metrics to monitor, evaluate and measure the success of Integrated Business Planning
- Work with leaders across functions in Tokopedia, TikTok Shop & GTL to ensure that any roadblocks in smoother implementation of IBP are solved for
- Order Forecasting for Manpower Planning
- Set up forecasting and demand planning process for accurately forecasting the DT orders and items by day by fulfillment center
- Work with Fulfillment Ops team to improve the forecasting and demand planning processes
- Track and improve the forecast accuracy and bias metrics
- Lead the team to develop necessary algorithms and calculators used in the process
- Strategic Initiatives and Insights:
- Lead a team of Analysts and Head to conceptualize, plan and efficiently deliver strategic initiatives for improvement of DT business
- Lead the team to provide daily, weekly, monthly, quarterly and annual insights on performance and improvement of DT business
- Drive continuous improvement of end-to-end planning by leveraging best practice processes, cutting edge solutions and best-in-class talent
- Hire, onboard, lead and mentor Analysts, Managers and Heads across IBP teams
- Develop, lead, manage and mentor talent pool of supply chain planning practitioners at all levels of the organization
QualificationsMinimum Qualifications:
- Minimum 10-15 years experience in Supply Chain Planning in Retail or FMCG
- Extensive experience and notable expertise in Supply Chain Planning and Analytics
- Critical thinking, Structured problem solving, Excellent consultative and relationship management skills
- Leadership and collaboration skills are essential for effective teamwork, People leadership - Ability to handle large teams (20-30 headcount)
- Strong written and oral communication skills to communicate with colleagues at all levels
Preferred Qualifications:
- Basic technical understanding of supply chain planning and management systems
- Experience in e-commerce will be added advantage
- Entrepreneurial mindset
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
