Travel Consultant / Ticketing Officer

Responsibilities:

- Assist customers in travel planning and ticketing matters

- Provide customer service through digital (Whatsapp, email) & Telephone channel

- Recommend OTAQU products, fares & services to capture any sales opportunity

- Respond to general inquiries and feedback from customers & travel agents

Requirements:

- Bachelor's degree in Tourism or any major

- Minimum 5 years of working experience in travel industry

- Familiar with GDS Sabre reservation system

- Have a good management skills and customer service oriented

- Have a good relationship with the airline operator

- Good command of written & spoken Bahasa Indonesia & English is a must

- Able to work under pressure

- Able to work independently as well as with a team

- Ready to join immediately