Supply Chain - Warehouse Fulfillment Executive / Senior Executive (mandarin speaking)
Salary Range: RM3000-4500 for junior level; RM4500-6000 for middle level
Location: Petaling Jaya, Malaysia
Working Hours: Monday to Friday, 9am-6pm
Job Responsibilities:
Warehouse Fulfillment Operations
Liaising with cross functional teams on the fulfillment requirements and
coordinate with 3PL plan the operational activities for the fulfillment services delivery
Managing necessary platform wise order creation, administration, shipping and status tracking accurately, and ensuring all orders are fulfilled according to the timeframe
Monitor closely on 3PL daily fulfillment operations such as inbound, outbound and inventory management to ensure the assigned tasks being completed
on-time on target
Handling any fulfillment related troubleshooting ensure the operations running smoothly
Monitoring closely on 3PL performance for any fulfillment related process improvements, issues highlight and resolving
Perform then end to end handling of cross border shipping, import/export, and custom clearances
Managing warehouse return orders processing till closure for inventory accuracy
Liaising with CS team and last mile service providers for claim processing
Planning any inventory management related events for necessary stock counting and auditing
Reporting, Process Improvement, SOP and Project Execution
Liaising with 3PL on the monthly billing submission and verification to ensure the invoices being processed on-time with 100% accuracy
Preparing reports for 3PL performance review
Responsible for reviewing and investigating operations failures, and working with 3PL for process improvements and SOP revision to prevent occurrences
Execute and accomplish the projects assigned (e.g. WH migration, stock relocation, process roll-out, etc.) on time on target
Perform other job-related functions when required
Requirements:
Degree in logistics, supply chain, engineering, and business administration.
1-3 years ecommerce fulfillment experience (fresh graduates are welcome)
Knowledge of OMS and WMS API integration would be an advantage
Proficient in Google products (e.g. Gmail, Docs, Sheets, Forms etc.)
Good in data analytics and problem solving
Excellent command of Excel (pivot tables & charts)
Self-motivated and results-oriented with the tenacity to perform in a fast-paced environment
Excellent communication skills English, Mandarin and Malaysian
Based in residential country, able to travel around the regions (SEA & CN)
Job Types: Full-time, Permanent
Pay: RM3,
- 00 - RM6,000.00 per month
Benefits: - Opportunities for promotion
* Professional development
