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2

Quality Operations Jobs in Metro

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Team Lead for Content Moderation

Permanent Job

Metro ,

Metro Manila / NCR ,

Philippines ,

Manila

1-3 years

service levels strategy teams Team Lead Product Operations workflow changes operational guidelines performance data NCMEC reports Content Moderation TechCoalition policy updates quality assurance

5 months ago

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Operations Manager

Permanent Job

Metro ,

Metro Manila / NCR ,

Philippines ,

Manila

3-5 years

Operations Manager CX Program Manager zendesk data Omnichannel contact center Training escalation priority Staffing service-level agreements contact mitigation Optimization CRM management Shifts contact center best practices Email seasonal hiring partner program Documentation TalkDesk process improvement Virtual team leadership high consumer demand periods phone Chat master schedules Gsuite applications issue triage quality control programs seasonality KB implementation Shopify routing Reports

5 months ago

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